Privacy policy

Effective date: July 6, 2026

This Privacy Policy describes how Repela ("we", "us") collects, uses, and shares your personal information when you visit getrepela.com, make a purchase, or sign up for our emails.

INFORMATION WE COLLECT

Order information: when you place an order we collect your name, shipping address, email address, phone number (if provided), and payment details. Payment details are processed securely by our payment providers; we never see or store your full card number.

Email signup information: when you subscribe through a form or popup on our site, we collect your email address.

Device and usage information: when you browse our site, we automatically collect certain information about your device and how you interact with the site, such as your IP address, browser type, time zone, pages viewed, and how you found us. We collect this using cookies, pixels, and similar technologies.

HOW WE USE YOUR INFORMATION

- To fulfill orders: process payment, arrange shipping, send order and shipping confirmations, and provide customer support
- To send marketing emails if you signed up for them: you can unsubscribe at any time using the link in every email
- To improve our site and measure the effectiveness of our advertising
- To screen orders for potential risk or fraud

WHO WE SHARE YOUR INFORMATION WITH

We share personal information only with service providers who need it to perform services for us:

- Shopify Inc.: powers our online store and processes orders and payments
- Meta Platforms, Inc. (Facebook/Instagram): we use the Meta Pixel and Conversions API on our site for advertising purposes. This means Meta may receive information about your visit, such as the pages you view and the actions you take on our site, which Meta may use as described in its own privacy policy
- Our fulfillment partners: receive your name and shipping address to deliver your order
- Email service providers: to send order updates and, if you subscribed, marketing emails

We do not sell your personal information for money.

COOKIES AND ADVERTISING OPT-OUT

Cookies and pixels help us run the store (essential cookies) and understand advertising performance (advertising cookies). You can control or opt out of targeted advertising in the following ways:

- Adjust your cookie settings in your browser or delete cookies
- Manage your Meta ad preferences at facebook.com/ads/preferences
- Opt out of interest-based advertising at optout.aboutads.info

DATA RETENTION

We keep order records for as long as needed to fulfill your order, handle any refund requests, and comply with tax and accounting obligations. Email subscribers stay on our list until they unsubscribe.

YOUR RIGHTS

Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct it, or ask us to delete it. To exercise any of these rights, email support@getrepela.com and we will respond within 30 days. We will never treat you differently for exercising your privacy rights.

If you are a California resident: we do not sell personal information for money. To review, change, or delete the personal information we have collected about you, email support@getrepela.com.

If you are located in the European Economic Area: you additionally have the right to data portability and the right to lodge a complaint with a supervisory authority.

CHILDREN

Our site is not intended for children, and we do not knowingly collect personal information from anyone under 16.

CHANGES TO THIS POLICY

If we make material changes to this Privacy Policy, we will post the updated version on this page with a new effective date.

CONTACT

For any privacy question or request: support@getrepela.com. We respond within 24 hours on business days.