Terms of service

Last updated: July 6, 2026

1. OVERVIEW

This website, getrepela.com, is operated by Repela. By visiting our site or purchasing from us, you agree to the following terms. Please read them carefully. If you do not agree with these terms, please do not use our site.

2. ORDERS AND ELIGIBILITY

By placing an order you confirm that you are at least 18 years old, or visiting the site under supervision of a parent or guardian, and that the information you provide is accurate and complete. We currently sell and ship within the United States. We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, pricing errors, or stock issues. If we cancel your order, you receive a full refund immediately.

3. PRODUCT AND EXPECTED RESULTS

Repela devices are ultrasonic pest deterrents designed to make treated areas less attractive to common household pests. Results vary depending on pest type, severity of infestation, home layout, and placement. Insects typically respond within days, while rodents can take 2–3 weeks. Repela is not a substitute for professional extermination services in the case of severe or structural infestations, and we do not guarantee complete elimination of any pest. That is exactly why every order is covered by our 30-Day Money-Back Guarantee (see our Refund Policy).

4. PRICING AND PAYMENT

All prices are in US dollars. We work hard to keep all pricing and product information accurate, but if we discover an error in the price of a product you ordered, we will contact you with the option to reconfirm at the correct price or cancel for a full refund. Payment is processed at checkout through secure third-party payment providers.

5. DISCOUNT CODES

Discount codes are limited to one code per order and, unless stated otherwise, one use per customer. Codes have no cash value and cannot be applied to past purchases.

6. SHIPPING AND REFUNDS

Shipping is governed by our Shipping Policy, and refunds by our Refund Policy. Both are linked at the bottom of every page and at checkout, and both are part of these terms.

7. INTELLECTUAL PROPERTY

All content on this site, including text, images, graphics, and the Repela name and logo, is our property or used with permission, and may not be copied or used commercially without our prior written consent.

8. ACCEPTABLE USE

You agree not to use this site or its content for any unlawful purpose, to attempt to interfere with its security, or to submit false or misleading information.

9. WARRANTY DISCLAIMER

Except for the express 30-Day Money-Back Guarantee described in our Refund Policy, the products and this website are provided "as is" without warranties of any kind, either express or implied, to the extent permitted by law. Nothing in these terms limits any statutory rights that apply to you as a consumer under the laws of your state.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, our total liability for any claim related to your purchase is limited to the amount you paid for the product. We are not liable for indirect, incidental, or consequential damages. Some states do not allow certain limitations, so parts of this section may not apply to you.

11. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The version posted on this page applies, and material changes take effect when posted with a new date.

12. GOVERNING LAW

These terms are governed by the laws of the jurisdiction where our business is established, without prejudice to any mandatory consumer protection laws of the state in which you reside. Before any formal dispute, please contact us first at support@getrepela.com; we resolve almost everything quickly and fairly.

13. CONTACT

Questions about these terms: support@getrepela.com. We respond within 24 hours on business days.